About Exacaster

Exacaster is a rapidly growing marketing automation software company, leveraging big data, predictive analytics, and AI, based in Vilnius, Lithuania, delivering end-to-end solutions globally. We specialize in Customer Value Management (CVM) with a suite of platform products (Core, Flow, Match, Keep, Track), Data Management offering data consulting, warehousing, IFRS, and BI reporting solutions, and AI accelerators at the startup stage, developing GenAI solutions and MLOps platforms. Our mission is to automate customer-base management decisions using AI, serving leading clients in Telco (our strategic stronghold with 20M subscribers across 16 countries), as well as rapidly growing Data & BI and exploding AI solution markets across Europe, USA, Middle East, and Latin America. Recognized by Deloitte’s Technology Fast 50 for our significant growth and innovation, we foster a culture built on Ownership, Growth, Meaningful Relationships, Open Communication, and Customer Obsession. We offer a dynamic hybrid work environment, high level professionals and a strong commitment to continuous learning and employee development.

About the Role

We’re looking for a CVM Transformation Delivery Lead to drive implementation of customer value management solutions for telecommunications clients. You’ll combine deep telco CVM expertise with hands-on delivery leadership, guiding projects from kickoff through go-live while building internal capabilities.

Your daily tasks will include:

• Leading end-to-end delivery of CVM transformation projects including platform implementation, campaign migration, and production-ready use case development

• Providing embedded CVM consulting and advisory services to clients on strategy, operating models, and best practices

• Supporting sales teams with technical proposals, client presentations, and domain expertise

• Building internal CVM competence through mentoring, training materials, and standardized methodologies

• Contributing to platform roadmap based on implementation experience and client feedback

We are looking for a person who has:

Required:

• 8+ years hands-on experience in customer value management within telecommunications

• Deep understanding of telco CVM processes: segmentation, targeting, campaign management, offer design, customer lifecycle management

• Proven track record implementing CVM solutions and campaign management platforms

• Strong functional knowledge of campaign workflows, data requirements, decisioning logic, and analytics

• Excellent stakeholder management and ability to translate business requirements into technical implementation

Preferred:

• Technical/functional expertise with campaign management platforms

• Experience with CVM analytics, decisioning engines, orchestration tools

• Background in both CVM business operations and technical implementation

• Knowledge of agile delivery methodologies

• Experience mentoring technical teams on business domains

We promise:

• Monthly salary for this position from 5000 EUR to 8000 EUR gross per month for a full time role.

• Participation in the company’s stock options program.

• Flexible Benefits & Personal learning budget.

• 10 Growth Days per year – dedicated time for learning and development.

• Ownership and dynamics in your role.

• Hybrid work environment with preferably at least 1 day per week in the office.

• All the support you need from our experienced team to become an even better professional.

• And the most important thing – you will be part of a great international team!