Orchestrate Personalized Customer Experiences

Automate personalized customer experiences across every channel at the right time with ease.

Category: Omnichannel Campaign Management Platform

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100s of millions of personalized conversations monthly across 50+ channels in telecom, finance, logistics, and more

What Can You Do With Exacaster Flow?

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Effortless Omnichannel Personalization

Connect easily with all your communication channels — email, SMS, WhatsApp, push, and more — using low-code APIs.

Deliver personalized offers using event-based triggers to make each customer feel like the most important.

Deliver the same core message, tone, and branding to your audience, no matter the communication channel you use.

Gain insights into how each channel is performing with detailed, channel-level analytics.

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End-to-End User Journey Management

Easily create campaign flows using drag-and-drop user journey canvas — no technical skills needed.

Seamlessly connect to business support systems to fulfill real-time offers.

Experiment with decision splits, control groups, and more to ensure campaigns are optimized for every subscriber — without spending hours on testing.

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Real-Time Decisioning

Launch campaigns triggered by real-time events such as page views, cart abandonments, or data usage — with timely, relevant messaging.

Automatically respond to customer replies and actions to maintain meaningful interactions.

Inject context-aware offers into campaign flows using metadata to deliver personalized experiences.

Continuously optimize campaigns with instant response data and adaptive workflows.

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Campaign Outcomes Simulation

Set up A/B and multivariate tests at scale across multiple campaign flows with ease.

Preview campaign flows to estimate volumes and catch issues like empty values with smart validation tools.

Export audience-level data to Exacaster Track or other external systems for deep campaign performance insights.

How Exacaster Flow Integrates With Your IT Stack

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See How Companies Accelerate Results

ARPU

Increase ARPU 25%

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CHURN

Cut churn up to 4x

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ROI

Bring 183% ROI

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Ready to Deliver Exactly What Your Customers Need — Before They Even Ask?

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Great on Its Own.
Even More Powerful With CVM Tools.

Match-CVM tools

AI-powered decisioning

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Keep-CVM tools

Churn prediction

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Core-CVM tools

Customer data platform

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