Streamline value management
We help communication service providers reach an obsessive level of focus on their
customers using automation, big data and AI as key transformation enablers
Our clients see:
Prepaid Mobile Services
Onboarding
Send welcome messages
and activation guides
to improve the customer experience
Upsell / Cross-sell
Identify upsell and cross-sell opportunities
and send personalized offers
(Next Best Offer)
to grow customer ARPU
Retention
Proactively identify and retain risky
customers with AI-enabled predictions
to reduce churn
Pre2Pos Migration
Identify high-quality prospects
for postpaid migration with
AI-enabled predictions
for more stable revenue flow
Postpaid Mobile Services
Onboarding
Send welcome messages
and activation guides
to improve the customer experience
Upsell / Cross-sell
Identify upsell and cross-sell
opportunities and personalized
offers (Next Best Offer)
to grow customer ARPU
Bill Shock Management
Proactively notify
about bill changes
to improve the customer experience
Contract Prolongation
Engage at the right time
to grow customer CLV
Retention
Proactively identify and retain risky
high-value customers with
AI-enabled predictions
to reduce churn
TV and Internet Services
Onboarding
Send welcome messages
and activation guides
to improve the customer experience
Upsell / Cross-sell
Identify upsell and cross-sell opportunities
and send personalized offers (Next Best Offer)
to grow customer ARPU
Bill Shock Management
Proactively notify about bill changes
to improve the customer experience
Contract Prolongation
Engage at the right time
to grow customer CLV
Retention
Proactively identify and retain risky
high-value customers with
AI-enabled predictions
to reduce churn
Converged Services
Household Identification
Identify households by linking customer,
service and device IDs throughout IT systems
to enhance customer understanding and targeting
Convergent Cross-sell
Identify cross-sell opportunities based
on shared services in the household
to grow household lifetime value
Household Upsell
Identify upsell opportunities in the
household and send personalized
offers (Next Best Offer)
to grow household ARPU
Household Retention
Proactively identify and retain
risky high-value households
with AI-enabled predictions
to reduce churn
