Online Certification
The First and Only CVM Certification in Telecom
Built for Customer Value Management professionals, leaders, and cross-functional teams shaping CVM in telecom.
Free seats for the first 100 participants — join the waitlist to secure yours.
We Work With
Every Major Telco Runs CVM. Not One Has a Textbook for It
Customer Value Management function in telecom is complex by design — no school teaches it, no degree covers it, no shared playbook exists. Every team learns the hard way.
Knowledge stays locked in people’s heads. Teams ramp up slower, results land later, and alignment slips with no fast track to expertise.
Knowledge stays locked in people’s heads. Teams ramp up slower, results land later, and alignment slips with no fast track to expertise.
CVM Certification: One Shared Language for CVM in Telecom
CVM Certification changes that by giving access to the fundamental CVM knowledge every team needs — in 6 hours of focused online training.
Built on the CVMBoK, shaped by 30+ industry experts, and led by a practitioner with 15+ years running CVM in telecom.
Built on the CVMBoK, shaped by 30+ industry experts, and led by a practitioner with 15+ years running CVM in telecom.
The Industry’s First CVM Certification
6h
to complete
8
modules
#1
certification
What's Inside of the 8 Modules
CVM programs
See What You'll Learn Before You Start
Watch the course overview — what you'll learn, why it matters, and how you'll do it
Taught by a CVM Expert with 15+ Years of Experience
Kristine Raumane has spent 15+ years inside telecom — building CVM programs, structuring teams, and translating between data and business.
She teaches exactly what she’s applied over those years: the real templates and frameworks she uses at work. She’s also a co-author of the Customer Value Management Body of Knowledge (CVMBoK).
Built for CVM Professionals, Works with Every Team
CVM practitioners and leaders
From practitioners to directors working with CVM — formalise what you’ve learned through experience and earn a credential the industry will reference.
Cross-functional teams
Marketing, Product, or Data executives shaping CVM strategy. Understand CVM well enough to collaborate with the CVM team as a peer, not a passenger.
FAQ
Questions Before You Join
Yes — for the first 100. The waitlist is how you claim a free seat. As part of the CVM 100 Program, the first 100 telecom professionals get free access, plus the limited-edition “CVM 100” certificate available only to this group. Join the waitlist now, and when the certification opens on the training platform (June 16, 2026), we’ll send you a code for free access.
First come, first served. The 100 free seats go to CVM and cross-functional roles at telcos.
By joining the CVM 100 Program, you get free access to the CVM Certification training. In return, you agree to the following conditions: complete the online training (by November 1, 2026), share your certificate of completion on LinkedIn and submit an honest review on the training platform.
6 hours total: about 3.5 hours of video and 2.5 hours of self-learning. You can do it in a week or spread it over months.
You can still take the certification on the online training platform for the standard price ($69.99).
Yes. Each team member can join the CVM 100 Program individually and claim one of the 100 free spots while they last.